In the context of the constantly fluctuating global economy, maintaining and affirming its position in the market is a huge challenge for any business. For SMC, 2024 marks an important milestone as it continues to rise in the IC Transport 50 rankings.
This is not only a great honor, but also the result of SMC’s continuous efforts and commitment to providing quality heavy-duty transportation solutions that best meet the needs of customers, especially in demanding markets.
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Consecutive Honors – “Sweet Fruit” of Constant Efforts
Being promoted to the Top 50 World’s largest specialized transport companies (IC Transport 50) in 2024 is the result of a long process of effort by the entire SMC team. This proves that SMC not only maintains its performance but also continuously improves to rise up and affirm its position in the Vietnamese and international markets.
This is a testament to the sound business strategies and long-term vision of the company’s management. SMC has invested heavily in modern equipment systems, technological innovation and training of highly qualified human resources. In particular, the company always focuses on listening to customer feedback, thereby improving service quality and expanding its scope of operations in the international market.
Service quality is the key factor
For a heavy transport company, service quality is the key factor determining success. SMC understands that, in order to stand firm and develop in the international market, especially in demanding markets, service quality must be put first.
Over the years, SMC has been constantly striving to improve service quality, optimize operating procedures, and invest in advanced technology to ensure absolute safety for goods. The company has been applying the strictest international standards to all activities, from planning, implementation to monitoring and evaluation after each project.
In addition, SMC always focuses on providing customized transportation solutions to meet the diverse needs of each customer. Flexibility and quick response have helped SMC build strong relationships with many strategic partners, especially demanding customers such as Europe.
Committed to improving service quality
Recognizing the importance of service quality in maintaining and expanding market share, SMC continues to invest in core elements such as technology, people and processes.
First, SMC continues to upgrade its fleet and equipment, ensuring that all vehicles and tools meet the highest technical and safety standards. Advanced technologies such as artificial intelligence (AI) and big data analytics will be applied to optimize management and operations, enabling the company to predict and handle emerging situations quickly and effectively.
Second, SMC understands that people are the decisive factor for the success of any strategy. Therefore, improving the skills and knowledge of the team, especially in the fields of engineering, project management and customer service, is always a top priority. SMC will continue to cooperate with prestigious training organizations at home and abroad to provide in-depth training programs, helping employees to best meet the strict requirements of customers.
Third, SMC is committed to maintaining and enhancing its cooperative relationships with strategic partners globally. Linking with international partners not only helps the company expand its network of operations, but also enables SMC to learn and apply best practices from leading companies around the world.
Finally, SMC will continuously innovate, research and develop environmentally friendly transportation solutions, contributing to minimizing negative impacts on the environment and moving towards sustainable development. This not only improves service quality but also creates added value for customers, thereby strengthening SMC’s position in the market.
Also in 2024, SMC is honored to be the only enterprise in Vietnam to be listed in the IC 100 Cranes rankings. This is a proud achievement, contributing to affirming SMC’s position in the international market.
SMC understands that this is just the beginning and is committed to continuing to invest and develop more strongly, not only to maintain its position but also to affirm its pioneering role in the heavy transport industry in the Vietnamese market and to strongly conquer international markets – demanding markets with high service quality requirements.